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	<title>Downeaster Yachts.com - Topic: How to use  the reviews forum</title>
	<link>http://downeasteryachts.com/forums/equipment-and-vendor-reviews/how-to-use-the-reviews-forum</link>
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        	<title>Scott Carle on How to use  the reviews forum</title>
        	<link>http://downeasteryachts.com/forums/equipment-and-vendor-reviews/how-to-use-the-reviews-forum#p238</link>
        	<category>Equipment and Vendor Reviews</category>
        	<guid isPermaLink="true">http://downeasteryachts.com/forums/equipment-and-vendor-reviews/how-to-use-the-reviews-forum#p238</guid>
        	        	<description><![CDATA[<p>This forum is to let others know about products that have been a good value to you, or that have not lived up to their claims. It&#39;s also here to tell about where you got stellar service from a vendor or to let us know about a vendor that disappointed you.</p>
<p>Since there is the opportunity for negative comments about individuals and businesses here I will police this section a little more than most so make sure if you have negative feed back to leave about a business or individual that you stick to the facts and be fair about what you say. This isn&#39;t an open invitation to flame anyone just a place to tell about what products or services have given you good service that might help others in choosing a product. Or conversely to help others steer away from products or vendors that haven&#39;t lived up to their hype.</p>
</p>
<p>First in the topic name type the name and model number of the product or the name of the company and then out to the right of that give a rating</p>
<p>The ratings are a number range from -5 to +5</p>
<ul>
<li>+5 being this product rocks and is the best buy I have ever made</li>
<li>0 being your just kinda neutral about the product. It doesn&#39;t do&#160; good things for you but it didn&#39;t really not work either.</li>
<li>-5 being the product is flat out fraudulent/doesn&#39;t work at all to </li>
</ul>
<p>In the body of the post</p>
<ol>
<li>restate the product model, </li>
<li>what the product is, </li>
<li>how well it has or has not worked for you, </li>
<li>How long you have been using it or how long it lasted before it died, </li>
<li>where&#160; you bought it and for how much if your willing to give that info.</li>
<li>any other info or commentary that you feel is pertinent or you just wish to give about the product and your usage of it.</li>
</ol>
<p>If it is about a business or individual that has done some service for you or sold you a product and you had to deal with them on a customer service issue please,</p>
<ol>
<li>Give the name, address and contact information for the business if you have them</li>
<li>Tell what they did for you and evaluate their performance in doing it.</li>
<li>Tell whether you would do business with them again or not and why.</li>
</ol>
<p>For some evaluations it will be a combination of the above two with your rating a product and then when you had an issue of some kind your rating of their customer service in dealing with the issue. You might have a product that you love but be very unhappy with the support or conversely you might have a product that is not all it&#39;s cracked up to be but the company truly went out of their way to support it and you. If so be fair and give credit where credit is due.</p>
</p>
<p>Next if you see a review of a product that you have used and disagree or agree post a reply and let us know why? Don&#39;t talk about the other person that posted about that product just be factual and describe your personal experiences with it. This isn&#39;t the place to get into a big arguement about this stuff.</p>
<p>If you are a vendor or manufacture or business that is referenced here and have issues with a review we would be glad to give you an opportunity to address those issues. You may register on the forum and post a rebuttal or email me at <a href="mailto:scott@scottcarle.com" target="_blank">scott@scottcarle.com</a> and send me your rebuttal to be posted here. If a post is slanderous and you can show that it is we will be glad to remove it. Just be sure to observe all forum rules in posting.</p></p>
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        	        	<pubDate>Sun, 07 Feb 2010 08:53:56 -0500</pubDate>
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